Duncan Aviation NBAA Newcomers Share First Impressions
Contributed by Diane Heiserman, Blog Administrator
Thousands of aviation professionals entered these doors of NBAA 2011. Many of them for the very first time.
Every NBAA Convention has its own energy and excitement. Thousands of companies line the aisles in the latest tricked-out booths, hawking new products and introducing cutting-edge innovation. It is a sight to behold. But do you remember your first NBAA? Do you remember what it was like to walk out into the main hall for the very first time?
The following are the impressions of three first-time NBAA attendees.
Michael Cox, Vice President Human Resources, Lincoln, Neb.
Wow is what I said when I walked into the NBAA Convention Hall inLas Vegas. It was the same response when I toured Duncan Aviation in Lincoln for the first time. Like Duncan, it was way more than I was expecting… much bigger… more exhibits and booths… and an unbelievable static display. I didn’t realize there were so many diverse businesses associated with business aviation; the people, the businesses, the interactions—very impressive.
And I discovered Duncan Aviation is well known beyond the convention hall, too. On the shuttle bus between the convention center and hotel, I sat next to a gentleman from Florida and struck up a conversation. After a little college football bantering, he asked me what I did. I explained I worked for Duncan Aviation and he immediately said, “That is a great company. They run their business and service their customers like no other.” I certainly think the same but it’s really nice to hear unsolicited comments like that.
All in all a really great experience for me as a first time NBAA Convention attendee.
Chad Doehring, Manager Airframe Maintenance, Lincoln Neb.
This was my first time at NBAA and must admit I was a bit overwhelmed. Walking into the convention center Monday morning, the vastness of the hall and the intricate booths was a bit mind-boggling. It didn’t take me long to settle into the rhythm of the show and really begin to experience NBAA.
I had three goals while at NBAA: meet my OEM peers, gain new product information to enhance the Duncan Airframe shop performance and finally, to network with customers. It took all three days, but I accomplished what I set out to achieve; meeting with several OEMS, following-up with vendors for new product and contact information and thanking the many customers that I’ve had the privilege to work with.
I took the opportunity to join several of the educational sessions offered and was very impressed with the information. Each presenter was very knowledgeable and open to further discussion after the session—very nice touch for a first timer with lots of questions. Overall, I had a great experience that will not be forgotten.
When you truly love aviation and the people in our industry, events such as NBAA have a tremendous amount of personal value.
Monte Reeves, Manager Customer Service, Lincoln, Neb.
I must say that NBAA was the best convention I have ever attended. From the moment I arrived at the Las Vegas Convention Center, I knew this show was much larger than I had originally anticipated. After walking in the doors and trying to figure out where the Duncan Aviation booth was located, the size of the venue was beginning to sink in.
I saw so many vendors lining the main hall, many of whom I have become familiar with while working at Duncan Aviation over the last 20 years.
On opening day, as the Duncan Aviation team gathered to give our initial thoughts on what we expected from the days to come, it occurred to me that it takes a team to deliver a customer experience unlike any other every time. Every Duncan Aviation team member contributes to make Duncan Aviation a leader in business aviation.
For more information about the initiatives and resources announced during NBAA, please visit http://www.DuncanAviation.aero/nbaa.
Diane Heiserman, is the Duncan Download Blog Administrator and Duncan Intelligence Lead Editor, working directly with all of Duncan's tech and sales reps to share tips, tricks and technical support relevent to business aircraft operators. Her aviation career began in 2006.
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